Operational Support Services

Newtec operational support services ensure your peace of mind by providing top notch maintenance and support services on a global scale.
Our services are built on solid ITIL processes and delivered by highly qualified staff under ISO 9001:2008.
Depending on your chosen service level, Newtec will assign a dedicated SLA manager and meet you for regular performance reviews.

Care Pack Protects Your Equipment

Care Pack service packages give you privileged access to the Newtec Technical Assistance Center for expanded and extended protection on your equipment

Care Plan Protects Your System

Need Additional Services? Care Plan is a customized range of maintenance and support services adapted to your business needs.

Total Care Protects Your Solution

Newtec Total Care is our most comprehensive maintenance and support offering, providing the best of our service catalog in a cost effective package.