Newtec provides you with a full range of professional services to ensure the most efficient operation of our products and that allows you to get an optimal benefit from your satellite equipment.

Technical Support Centre

Our Technical Support Centre is available at any time to provide you with direct assistance on issues you might encounter with our products or questions you might have. Please, see the  contact information section for the contact details of your region.

Installation services & field interventions

Our specialized teams are available for performing on-site installations or providing you remote installation support. We've built a vast experience with performing 'fast and precise' field interventions around the world.

Repair services (RMA)

Our global logistics department is organized to efficiently handle returned equipment for hardware repair. If you encounter any hardware problem, please contact our Technical Support Centre in order for them to qualify your request.

Training Centre

The Newtec Training Centre is growing to become the world's main knowledge centre on satellite communication and related technologies.

Please contact training@newtec.eu for more information on our training offer. Contact techsupport@newtec.eu for requesting product manuals.

Service contracts

For receiving premium support services including 24/7 guaranteed response and resolution times and a personalised communication interface, please contact sales@newtec.eu to get more information on our Professional Equipment or Broadband Systems service contracts.