Extended Lifecycle Support
Extended Lifecycle Support Policy
This policy explains the phases before terminating a product forever. Once a product has been End of Sale, it is no more manufactured or sold to customers. After the End of Service milestone, no maintenance, support, or fixes for the problems are provided to customers.
- End of Life announcement : once the End of Life notification has been issued for a product, the clock starts ticking. Customers still have time to place any orders for 6 months and even purchase new services and a service contract.
- End of Sale is the last date to order the product through sales channels. As from the End of Sale, the product is no longer available for purchase. After this date, no new improvements or features are provided in the form of software releases. Newtec still offers hardware repair or replacement. This phase is intended for usage by customers operating in stable environments with systems that are operating under reasonably stable loads.
- End of Service : after End of Service, all support services for the product are normally unavailable.
- Extended support period : Newtec can extend maintenance and support coverage after the End of Service date, provided a number of measures is jointly taken with the customer at least 6 months before End-of-Service date. More details in our Extended Lifecycle Support Policy.
Newtec reserves the right to alter this policy in relation to any of its specific products, subject to it informing any of its affected customers
End of Life Notification
- End of life notification ANT2030 1.2m Ku-band antenna
- End of life notification AZ110 Broadcast Satellite Modulator
- End of life notification AZ119 ABSS Satellite Modulator
- End of life notification AZ120 Telco Satellite Modulator
- End of life notification AZ128 High Speed Telco Satellite Modulator
- End of life notification AZ130 WAN Modulator
- End of life notification AZ200 Universal Switching System
- End of life notification AZ202 Universal Redundancy Switch
- End of life notification AZ201 Universal Redundancy Switch Extension Unit
- End of life notification AZ203 Universal Redundancy Switch
- End of life notification AZ210 1+1 Modulator Redundancy Switch
- End of life notification AZ212 Universal Redundancy Switch
- End of life notification AZ270 1+1 Frequency Converter Redundancy Switch
- End of life notification AZ290 1+1 Demodulator Redundancy Switch
- End of life notification AZ410 Broadcast Satellite Modem
- End of life notification AZ420 Telco Satellite Modem
- End of life notification AZ430 HSSI Satellite Modem
- End of life notification AZ710 Upconverter
- End of life notification AZ720 Downconverter
- End of life notification AZ730 Up and Down Converter
- End of life notification AZ740 L-band Block Converter
- End of life notification AZ750 Active L-band Combiner and Upconverter
- End of life notification AZ810 Stream Aggregator
- End of life notification AZ820 ASI/SPI to G.703 Converter
- End of life notification AZ840 BISS Scrambler
- End of life notification AZ850 Rate Adapter
- End of life notification AZ860 Concentrator/Deconcentrator
- End of life notification AZ910 DSNG and Contribution Demodulator
- End of life notification AZ920 Telco Satellite Demodulator
- End of life notification AZ928 High Speed Telco Satellite Demodulator
- End of life notification AZ930 WAN Satellite Demodulator
- End of life notification EL501 IP Satellite Hub based on Elevation series modems
- End of life notification EL940 IP Satellite Receiver
- End of life notification EL170 IP Satellite modulator
- End of life notification EL178 High Speed IP Satellite modulator
- End of life notification EL470 IP Satellite modem
- End of life notification EL478 High Speed IP Satellite modem
- End of life notification EL970 IP Satellite demodulator
- End of life notification EL978 High Speed IP Satellite demodulator
- End of life notification HZ914 Multistream Satellite Receiver
- End of life notification HZ930 Satellite Receiver and Deconcentrator
- End of life notification HZ 932 Dual Satellite Receiver and Deconcentrator
- End of life notification LNB0100 Universal (Dual LO) Ku-Band LNB
- End of life notification MDM2200 IP Satellite Modem
- End of life notification MDM2500 IP Satellite Modem
- End of life notification MDM3100 IP Satellite Modem
- End of life notification MDM3300 Satellite Modem
- End of life notification MDM6000 Satellite Modem R2.x, R1.x
- End of life notification NOP1700 Bandwidth Manager and Shaper Software
- End of life notification NOP1800 - NOP1805 Acceleration and Compression Software
- End of life notification NOP1815 Enterprise PEP-Box Gateway (Client-side Appliance)
- End of life notification NOP1830 PEP-Box Gateway (Client-side Appliance)
- End of life notification NOP1838 High Speed PEP-Box Gateway (Client-side Appliance)
- End of life notification NOP1840 PEP-Box Server (Server-side Appliance)
- End of life notification NOP1848 High Speed PEP-Box Server (Server-side Appliance)
- End of life notification NOP1900 - NOP1905 Multicast Software
- End of life notification NTC/3475.AB OEM L-band to 70-140 MHz Agile Frequency Converter Board
- End of life notification NTC/3474.AB OEM 70-140 MHz to L-band Agile Frequency Converter Board
- End of life notification NTC/7029.AA OEM Satellite IF Modulator Board
- End of life notification NTC/7044.BB&.BE OEM Satellite Demodulator Board
- End of life notification NTC/7059.AA OEM Satellite L-band Modulator Board
- End of life notification NTC/7062.AD OEM Satellite Demodulator Board
- End of life notification NTC/7069.AA OEM Satellite IF Modulator Board
- End of life notification NTC/7072.AB OEM Satellite Demodulator Board
- End of life notification NTC/7139.AC OEM Satellite L band (Lim) Modulator Board
- End of life notification NTC/7139.AD OEM Satellite L-Band Modulator Board
- End of life notification NTC/2277/xF, NTC/2278/xP, NTC/2280/xF, NTC/2281/xP, NTC/2185/xx, NTC/2210/xT, NTC/2210/xU, NTC/2215/xU, NTC/2263/xS, NTC/2263/xU, NTC/2155, NTC/2163, NTC/2173-2, NTC/2173/4-8, NTC/2175/TS, NTC/2142, NTC/2130/RA, NTC/2131, NTC/2137, NTC/11120, NTC/11130, NTC/2056, NTC/2130/BISS, NTC/2130/IC
- End of life notification NTC2291 Multicarrier Demodulator
- End of life notification Sat3Play IP Broadband Hub
- End of life notification SR101 ABSS Modulator with security
- End of life notification SR110 ADBS Modulator
- End of life notification ZN461 LDPC Satellite Modem